Employment – Orlando Union Rescue Mission

The Orlando Union Rescue Mission is hiring for the following positions:


YOUTH LEARNING CENTER ADVOCATE (PART-TIME)

To express interest in this position, contact Douglass Williams.

Division: Family Life Center

Department: Youth Learning Center (YLC)

Reports To: FLC Director/President

FLSA Status: Non-Exempt

Summary:  

The Youth Learning Center Youth Advocate supervises, instructs, guides, mentors, and tutors children ages 5 through 17, within a safe, nurturing, Christ-Centered, and strength-based environment; with the goal of preparing youth to understand the concept of self-sufficiency in adulthood from a biblical perspective. They will also work closely with the Biblical Case Managers (BCM) and the parents in achieving these goals.

Duties and Responsibilities:

  • Ensures youth safety.
  • Using guidance and role-modeling provides mentoring and clear instruction, to promote youth self-regulation and social competency.
  • Applies Biblical instruction and counseling whenever possible.
  • Provides academic tutoring.
  • Notes and records youth activity.
  • When appropriate and under supervision directed by the FLC Director, reports behavior issues to the parents and the BCM’s.
  • Identifies, develops, or applies organized activity schedule and related curriculum provided by the FLC Director.
  • Partners with other Youth Advocates, when instructed and where appropriate, to engage and supervise youth.
  • Cleans the YLC area to Mission standards.
  • Distributes snacks/meals.
  • Ensures that a child’s/youth’s negative behavioral issues are immediately addressed (as dictated by policy) with appropriate follow-up documentation forwarded to appropriate parties.
  • Ensures a child’s/youth’s positive behavioral issues are immediately addressed, with appropriate follow-up documentation forwarded to the appropriate parties.
  • Works with volunteers under the direction of the FLC Director and Volunteer Department.
  • Strong emphasis on mentoring/tutoring children with homework assignments.
  • Love on each and every child/youth they come in contact with each day.
  • Other duties as directed.

Job Requirements:

  • High School Diploma or equivalency. (Associate Degree in social service-related field preferred).
  • Must have attended, or be willing to attend upon hire, and receive certification from the 4C, Dept. of Children and Families.
  • Ability to read and apply OURM information such as safety rules, operating and maintenance instructions.
  • Ability to identify youth strengths and to focus on those strengths within interaction boundaries.
  • Ability to write resident notes and correspond through e-mail and written notes to the FLC Director, Case Management and/or OURM Leadership.
  • Ability to speak effectively before groups such as residents, volunteers, co-workers, donors, and external organizations.
  • Understanding of biblical instruction and the ability to apply it.
  • Ability to identify and organize age-appropriate youth activities.
  • Ability to forecast and prevent potential problems within the youth.
  • Ability to mediate problems and offer solutions to address youth problems.
  • Ability to team with co-workers.
  • Ability to understand and apply supervisory instruction and guidance.
  • Awareness, understanding, and practice of cultural diversity.
  • Understanding of youth and adolescent development.
  • Ability to learn to speak effectively with and coach parents about biblically-based parenting.
  • Willingness to learn and grow within the boundaries of the job description.
  • Ability to follow HIPPA rules and regulations.
  • Ability to operate machinery and various athletic equipment per manufacturer’s specifications.
  • Must adhere to OURM Policies/Procedures and Doctrinal Statement as outlined.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands and see (close, distant and acute peripheral vision), taste, smell, talk, and hear. The employee is frequently required to stand, walk, sit, reach with hands and arms, stoop, kneel, crouch, crawl, grasp, climb, run, and balance in an indoor-outdoor, noisy environment. The employee must occasionally lift and/or move up to 25 pounds.


    CASHIER

To express interest in this position, please contact penny.burke@ourm.org.

Job Title: Cashier

Division:  Bargain Store

Reports To:  Store Director

FLSA Status:  Non-Exempt

Duties and Responsibilities include the following.  Other duties may be assigned.

  1. Is Number 1 cashier*
  2. Must balance cash drawer at close of day*
  3. Responsible for customer service*
  4. Helps maintain appearance behind cash registers*
  5. Stocks shelves as needed*
  6. Display jewelry as needed.*
  7. Monitors the sales floor*

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Math Ability: 

Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, percent, and to draw and interpret bar graphs.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Education/Experience:

High school diploma or general education degree (GED), or four to six years related experience and/or training; or equivalent combination of education and experience.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, use hands, reach with hands and arms, climb and balance, and communicate effectively.  The employee is frequently required to stoop, kneel, crouch or crawl.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.


WELCOME SERVICES COORDINATOR

To express interest in this position, please contact janice.roberson@ourm.org.

Division: Women, Children and Family Division

Reports To: Director of Women, Children and Families Division

FLSA Status: Non-Exempt

Summary:

The Welcome Services personnel are usually the first representative that visitors, potential donors, and volunteers will see upon entering campus.  This position requires an individual that possesses interpersonal skills who acts as a welcoming agent by greeting, answering questions, interviewing, and/or referring individuals entering the OURM Home with the goal of representing Jesus Christ with a Godly demeanor at all times whether in person or on the telephone.

Duties Include:

  • Provides access for OURM staff, donors, volunteers, residents into the Women, Children, and Families Division building
  • Warmly welcomes and greets EVERYONE including staff and OURM volunteers, vendors, donors, and visitors in person or on the telephone
  • Greets and directs health, fire, police, and other government personnel to the appropriate area of concern when applicable
  • Greets and directs visitors (during appropriate visitation times) as well as ensure visitors sign in and out on the appropriate log
  • Invites prospective applicants to fill out an application for residency once they have acquired all pertinent criteria and copied documents…currently Monday through Saturday from 9 a.m. to 4 p.m.
  • Reviews for accuracy the completion of Applications for Residency, ensuring names and numbers are legible, then proceed with the video presentation
  • Enters and ensures all pertinent applicant info onto Application Tracker spreadsheet at original inception as well as follow up calls
  • Maintains a visible staff presence at all times…except for emergencies
  • Answers resident and/or prospective residents questions about the OURM Program and refers individuals to other community resources when needed and in conjunction with the Case Management staff when applicable
  • Identifies and records (scans) approved volunteers, vendors, and includes pertinent info in daily evening report.  Greets and makes sure each is signed in and out on the volunteer log and is directed to the appropriate department.  In addition, distributes and retrieves volunteer badges, gives out volunteer information packets when applicable
  • Remains aware of the comings and goings of residents on/off the property as much as possible, requesting they sign in/out and reports discrepancies to BCM, preferably via e-mail
  • Distributes medicines, cleaning products, toiletries, and related supplies to residents upon request
  • Dispenses room keys to adult residents (only) and unlocks doors as needed
  • Monitors the various cameras in the front office and reports any unusual sightings to appropriate staff. Reports any unauthorized individuals coming or attempting to come onto campus.  Monitors who enters/exits property via the front gate when applicable and remains familiar with fire alarm and evacuation procedures in order to assist residents and staff with such activities
  • Makes announcements alerting residents of mealtimes, curfew/bedtimes, and daily, weekly upcoming events
  • Receives and records savings deposits with accompanying documentation and makes copies for residents and BCMs
  • Maintain familiarization with Service Opportunity Charts and all other notifications and advertisements on display at the Front Desk
  • Distributes and ensures residents have submitted signed documentation by Case Management approving curfew, child care contracts, maintenance requests, withdrawal requests, service opportunity changes for both adults and children where applicable
  • Receives and directs internal and external calls to staff and takes messages for current residents without confirming specific residency (due to confidentiality). Answers phone call for residents, pages residents, or takes messages when applicable
  • Distributes mail to residents and other staff and keeps a log of forwarding information for transitioning residents
  • Reports problems/issues concerning residents to their respective BCM or OURM Leadership
  • Serves as a liaison for, without becoming personally involved with, residents who want to speak with their BCM and/or other Mission Leadership
  • Listens, prays, and gives biblical instruction upon request…informing BCM at the first opportunity after such activity
  • Hands out forms to include, but not limited to: job search, grievance, incident, birthday, referral forms, and proof of residency
  • Maintains various logs to include, but not limited to: Daily Call, Chapel and Bible Study Attendance (to include Bibles and Decisions), Vehicle sign out/in, request for, and mileage, Transitions, Key, Medicine, Housekeeping, Cleaning Products/Supplies
  • Updates various clipboard logs: late dinner, bagged lunch, visitor, resident sign-in/out, ELC/YLC, etc.
  • Compiles and updates Resident List to maintain current information identifying the number of adults and children residing on the property during each shift, along with recording move-ins and move-outs
  • Receives and records donations in receipt book ensuring items are removed from lobby area in a timely manner…during every shift when necessary
  • Reports to appropriate staff via e-mail what happened during evening shift(including all daily volunteers) through an Evening Shift Summary Report
  • Prepares and distributes staff time cards on a weekly basis
  • Prepares, maintains, and makes accessible sufficient amounts of each form in assigned location at Welcome Services/ Intake areas
  • Accepts and signs for delivery companies and repair persons as to work completed, when directed
  • Makes and records 911 calls as requested by Mission Leadership, including but not limited to BCMs
  • Keeps and maintains a current community resource file with current information
  • Maintains safe and clean reception area
  • Maintains continuity among work teams
  • Provides general administrative and clerical support
  • Monitors the surrounding of the front lobby and diligently reports any unusual sightings. Reports any unauthorized individuals coming onto campus. Monitors who enters/exits property and remains familiar with fire alarm and evacuation procedures in order to assist with such activities.
  • Receives and records donations in receipt books when necessary.
  • Receives and directs internal and external calls to staff and takes messages for Admin staff.
  • Greets and directs health, fire inspectors, and other government personnel to the appropriate department.
  • Greets and directs visitors and requests visitors sign in and out on the visitor log sheet.
  • Ensures that staff presence is readily available at the front desk at all times.
  • Other duties as directed.

Job Requirements:

  1. Ability to effectively communicate with residents, OURM staff, and other community organizations.
  2. Ability to organize and keep files updated.
  3. Ability to be an OURM staff team member.
  4. Ability to prioritize job tasks and efficiently manage time.
  5. Understand and adhere to all HIPPA guidelines and regulations
  6. Understands and displays sensitivity related to cultural diversity.
  7. Ability to write routine reports and correspondence and meet stated deadlines.
  8. Ability to speak before groups, OURM staff, and other community organizations.
  9. Knowledge and practiced application of computer software, (word, excel, etc.).
  10. Basic Math skills.
  11. Valid driver’s license.
  12. Must adhere to OURM Policies/Procedures and Doctrinal Statement as outlined.

 Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee is frequently required to stand; walk; sit; and reach with hands and arms. The employee is occasionally required to climb or balance and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.


Community Engagement Officer

To express interest in this position, please contact freddy.clayton@ourm.org.

Division: Administration – Development Department

Reports To: Director of Development

FLSA Status: Non-Exempt

Summary:

The Community Engagement Officer is a position in developing and facilitating relationships between the Orlando Union Rescue Mission (OURM) and the surrounding community, local churches, businesses, and organizations within and beyond Central Florida.  The Community Engagement Officer is responsible for ensuring that OURM’s vested interest in and beyond the community is recognized and visible. To facilitate effectiveness and efficiency in this role, the Community Engagement Officer position will be physically embedded in the community through partnerships with appropriate community-based organizations and stakeholders. In addition, the Community Engagement Officer will gain sponsorships throughout and beyond the Central Florida community. He/she will also work closely with the Volunteer Services Coordinator with various projects that require collecting gift-in kind materials or community sponsorships and partnerships, along with assistance in rebranding the Orlando Union Rescue Mission.

Primary Responsibilities Include:

-Develop & maintain strong and authentic relationships with community partners, churches, businesses, and organizations

-Maintain an acute awareness about the OURM brand, programs, and activities

-Must develop creative approaches to raising visibility of ministry

-Establish and encourage partnerships with community organizations, churches, and businesses with OURM through prayer support, volunteer service, gift-in-kind drives, and financial contributions

-Identify and gain sponsorship opportunities for OURM events

-Arrange speaking engagements or mission fair exhibits to increase community awareness of OURM

-Maintain and proactively cultivate middle donor and corporate donor portfolio (workplace giving)- encouraging increased financial support.

-Secure and serve as main contact for OURM events

-Proactively search and attend (with prior approval from the Director of Development) various community/Mission related events occurring in Central Florida

-Actively create and/or oversee OURM fundraising events

-Maintain current list of surrounding community calendar events

-Create, solicit and maintain OURM endorsement files

-Other duties as assigned by Director of Development

Qualifications:

– Bachelor’s degree in Communications or related experience

– At least 4 years of experience

– Must possess excellent interpersonal, verbal, and written communication skills

– Excellent word processing software knowledge and skills (Microsoft Office)

– Professional, goal-oriented, creative, self-starter

– Must be a team player

– Must have the ability to organize and prioritize work

– Must have an outgoing personality

– Must have the ability to interact effectively with the people and organizations

– Must be willing to work evenings and some weekends

– Applicant must adhere to OURM Staff Manual/Doctrinal Statement and agree to abide by all information contained therein


Sorting Room Clerk

To express interest in this position, please contact penny.burke@ourm.org.

Job Title:  Sorting Room Clerk

Division:  Bargain Store

Department:  Sorting Room

Reports To:  Store Director

FLSA Status:  Non-Exempt

Summary:  Responsible for sorting and pricing items by performing the following duties.

Duties and Responsibilities include the following.  Other duties may be assigned.

  1. Sorts shoes, materials, clothing and cosmetics.*
  2. Tags merchandise*
  3. Prices clothing, linens and shoes. *
  4. Prices and sorts odds and ends.*
  5. Makes sure merchandise gets to floor in timely manner.*

Supervisory Responsibilities: 

Supervises the Sorting Room.  Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.  Organizes and assigns work stations, trains and directs disciples.  Also communicates with Manager on stock quantities.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

Ability to read and comprehend simple instructions, short correspondence and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.

Math Ability: 

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers. Common fractions and decimals.  Ability to compute rate, ratio and percent and to draw and interpret bar graphs.

Reasoning Ability:

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, use hands and reach with hands and arms.  The employee is frequently required to walk, stoop, kneel, crouch or crawl and speak or hear.  The employee must occasionally lift and/or move up to five pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.